you are here: » home » terms and conditions
we dispatch your order by DHL Deutsche Post who will deliver your parcel through DHL International or one of their partners in your country.
We gladly accept your VISA or MASTERCARD
which is the easiest and cheapest way of payment. According to
international credit card safety regulations your personal credit card
data including KPN number will not be recorded at our end and of course
we will not debit your credit card account before the day of dispatch.
In case you do not have a credit card we will gladly send you a
proforma invoice. Please pay to our IBAN or BIC account within 2 weeks
and free of charges for us. We also gladly accept your payment via
PayPal. We will keep your items reserved for you for 2 weeks. Shipment
immediately after receipt of your payment.
Shipping charges within Europe € 14.95, outside Europe and worldwide € 29.95. Please note that our rates are charged per parcel not depending on contents and weight. Limitations of 20 kg weight or max. € 500.00 of value to several countries may apply, however. In case you are ordering from Norway, Switzerland or from outside the European Community the German VAT will be deducted automatically from your invoice.
Cancellation of your order is accepted within 14 days in written form by letter, fax or e-mail to below address. Should you wish to return goods to us please do so within 14 days and be so kind to contact us in advance to find the best possible solution for both sides avoiding unnecessary costs. Please note that all goods returned to us must be in their genuine packaging. Photos in our online shops must not be used for private or commercial purposes.
€ 14.95 per parcel to any European country.
€ 29.95 per parcel to any country outside Europe and worldwide.
Monday to Friday
9.00 to 17.00 hours
safe shopping guaranteed